PlayFashionTV Casino Privacy Policy

At Play Fashion TV, we are deeply committed to protecting your personal data and ensuring that your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you access and use our platform at playfashiontv.com. By using our services, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this policy carefully before registering or using our casino services.

Who We Are

PlayFashionTV Casino is operated by Just Entertainment B.V., a company registered under number 160603, with its registered address at Scharlooweg 39, Willemstad, Curaçao. We hold a valid gaming licence issued by the Curaçao Gaming Authority under Licence No. OGL/2024/164/0246. As the data controller for all personal information collected through our platform, we are responsible for ensuring your data is handled lawfully, fairly, and transparently.

Information We Collect

When you register a playfashiontv login account or interact with our services, we may collect the following categories of personal information:

• Full name, date of birth, and contact details (email address, phone number)
• Billing address and proof of identity documents submitted during KYC verification
• Payment information, including deposit and withdrawal method details
• Account credentials used to access the PlayFashionTV Casino login portal
• Gaming activity, session data, and transaction history on our platform
• Device information, IP address, browser type, and operating system
• Communications you send to our support team via live chat, email, or our online contact form

We collect this information directly from you when you create an account, make a deposit, claim a playfashiontv bonus, or contact our customer support team at support@playfashiontv.com.

How We Use Your Information

At PlayFashionTV, we use the personal data we collect for the following purposes:

• To create and manage your account and verify your identity in compliance with our licensing obligations
• To process deposits and withdrawals and facilitate secure financial transactions
• To deliver and improve our gaming services, including slots, live dealer tables, and game shows
• To administer bonuses, including the playfashiontv casino bonus and our 5-deposit Welcome Package
• To comply with applicable anti-money laundering (AML) and responsible gambling regulations
• To send you promotional offers, updates, and communications where you have consented to receive them
• To detect and prevent fraud, cheating, or any other prohibited activities on our platform
• To respond to your enquiries and provide effective customer support

Legal Basis for Processing

Here at PlayFashionTV Casino, we process your personal data on the following legal grounds:

• Contractual necessity: Processing is required to fulfil our obligations under the terms and conditions governing your account
• Legal obligation: We are required to process certain data to comply with our gaming licence, KYC requirements, and applicable financial regulations
• Legitimate interests: We process data to protect the security of our platform and prevent fraudulent activity
• Consent: Where you have expressly opted in to receive marketing communications or promotional materials

Cookies and Tracking Technologies

Our Play Fashion TV platform uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can manage or disable cookies through your browser settings; however, please note that doing so may affect the functionality of certain features on our site, including the playfashiontv app and mobile experience.

Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted partners in the following circumstances:

• Payment processors: To facilitate deposits and withdrawals via methods such as Skrill, Neteller, Visa, Mastercard, and cryptocurrency providers through CoinsPaid
• Game providers: Including Pragmatic Play, Evolution, BGaming, NetEnt, and other software partners who power our casino content
• Regulatory authorities: Including the Curaçao Gaming Authority, when required by law or our licensing conditions
• Fraud prevention services: Third-party identity verification and compliance service providers
• Group companies: Other entities within the Just Entertainment B.V. corporate group, where necessary for operational purposes

All third parties we work with are contractually obligated to handle your data securely and only for the purposes we specify.

Data Retention

At PlayFashionTV Casino, we retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. In most cases, we are required to retain financial and identity records for a minimum of five years following account closure. Once data is no longer needed, we securely delete or anonymise it in accordance with our internal data retention procedures.

Security of Your Data

Our PlayFashionTV platform employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, or loss. These include SSL encryption across our website and playfashiontv casino app, secure server infrastructure, and strict access controls limiting who within our organisation can view sensitive data. While we take every reasonable precaution, no system can be guaranteed to be completely secure, and we encourage you to use a strong, unique $Pw2)R08[YQ7)U&r for your account.

Your Rights

Depending on your jurisdiction and applicable law, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your data, subject to our legal obligations
• The right to withdraw consent for marketing communications at any time
• The right to object to certain types of processing based on legitimate interests

To exercise any of these rights, please contact us at support@playfashiontv.com. We will respond to your request within a reasonable timeframe and in accordance with our regulatory obligations.

Responsible Gambling and Data

We at PlayFashionTV Casino take responsible gambling seriously. Any data collected in connection with your gaming behaviour may be used to monitor for signs of problem gambling and to enforce self-exclusion or account restriction measures where necessary. We may use this data to contact you with responsible gambling resources and support if we identify patterns of concern.

Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our operations, legal requirements, or industry standards. When we make material changes, we will notify you via email or a prominent notice on our platform. Your continued use of Play Fashion TV services after any such update constitutes your acceptance of the revised policy. We recommend checking this page periodically for the latest version.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch with our team. You can reach us at support@playfashiontv.com or through the live chat and online contact form available on our website. We are committed to addressing your enquiries promptly and transparently.